We offer free local delivery within Los Angeles County and Orange County, otherwise if you live in another part of California, we can ship directly to you via UPS/Fedex for an additional charge. Due to the complexities of shipping glass bottles that have to remain cold in transit, at this time we have to charge for shipping, although we’re presently working on a cost effective way to offer free shipping in the future to the whole state. If delivered locally, they will come in a product box with cold gel packs to keep them cold. If shipped via UPS/Fedex, the product box with the cold packs will be secured within another shipping box with a protective liner to keep it safe during transit. We deliver once a week within the county so depending on when you placed the order, you’ll receive it between 2-5 business days. For orders that are shipped, depending on what part of the state you live in, expect delivery anywhere from 2-3 days. For shipped orders, we will provide a tracking number for you as well.
Due to the perishable nature of the drink, once it’s shipped and opened, we cannot take returns of the product. However, we will still issue exchanges or refunds if the product is damaged, expired or in the unlikely case you’re unsatisfied with the product. See our returns policy for details.